Privacy Policy

This Privacy Policy describes how Best Suited Mortgage, a DBA of Blucommunity Mortgage LLC (“Best Suited Mortgage,” “we,” “our,” or “us”), collects, uses, and protects information submitted through this website and its subdomains, including bk.bestsuitedmortgage.com and bestsuitedmortgage.com(collectively, the “Site”).

Best Suited Mortgage is a licensed mortgage company, NMLS #2622691, licensed to originate mortgage loans in the state of Texas. As a financial institution, we are subject to federal privacy requirements under the Gramm-Leach-Bliley Act (GLBA) and applicable Texas law.

1. Information We Collect

When you submit an inquiry or pre-qualification form on this Site, we collect the following categories of information:

• Contact information: Full name, phone number, email address.
• Bankruptcy and financial status: Bankruptcy chapter (Chapter 7, Chapter 13, Chapter 11, or none), current status (active plan, discharged, dismissed), discharge or plan completion date.
• Mortgage goal information: Whether you are seeking to purchase a home or refinance an existing mortgage, target timeline, estimated property details.
• Referral information:Whether you were referred by a bankruptcy attorney, and if so, the attorney’s name or firm.
• Voluntary notes: Any additional information you choose to provide in open text fields.
• Technical data: IP address, browser type, referring URL, and pages visited, collected automatically through analytics services.

We do not collect Social Security numbers, credit card numbers, bank account numbers, or full credit reports through this website. Submission of a form on this Site is not an application for credit.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To evaluate your potential eligibility for mortgage financing given your bankruptcy status and financial goals.
• To contact you by phone, email, or text message to discuss your inquiry. By submitting a form on this Site, you consent to be contacted by Best Suited Mortgage using the contact information you provide, including via autodialed or prerecorded calls or texts, to the extent permitted by applicable law.
• To route your inquiry to the appropriate licensed mortgage specialist.
• To maintain records of our communications and your mortgage inquiry in our CRM system.
• To improve the content and functionality of this Site through aggregated analytics data.

3. GLBA Financial Privacy Notice

As a financial institution under the Gramm-Leach-Bliley Act, we are required to explain how we collect, share, and protect your personal financial information.

What we share: We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating this website and communicating with you (see Section 4). We may share information as required by law, regulation, or legal process.

What we do not share: We do not share your personal financial information with unaffiliated third parties for their marketing purposes. We do not sell leads to other mortgage companies without your express consent.

How we protect your information: We use industry-standard measures to protect the information transmitted through this Site, including encrypted data transmission (HTTPS/TLS) and access controls on our internal systems.

4. Third-Party Service Providers

We use the following third-party services in connection with this Site. Each service provider is bound by its own privacy and data security terms:

• Resend (email delivery):Form submission data is transmitted via Resend’s email delivery infrastructure to deliver lead notifications to our team. Resend does not use your data for its own marketing purposes.
• GoHighLevel (CRM and communications platform):Form submission data is sent to GoHighLevel, our customer relationship management platform, where it is stored and used to manage follow-up communications with you. GoHighLevel’s privacy policy governs data stored within their platform.
• Google Analytics: We use Google Analytics to collect anonymized data about how visitors use this Site (pages visited, traffic sources, device types). This data does not identify you personally. You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on.

5. Cookies and Tracking Technologies

This Site may use cookies and similar technologies to improve user experience and collect analytics data. Cookies are small data files stored in your browser. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of this Site but will not prevent you from submitting forms.

6. Data Retention

We retain personal information submitted through this Site for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained in our CRM for a minimum of three years consistent with mortgage industry record-keeping practices.

7. Your Rights — Texas Residents

Texas residents have rights regarding their personal information under the Texas Business & Commerce Code and applicable federal law, including:

• The right to know what personal information we have collected about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of personal information, subject to our legal retention obligations.
• The right to opt out of certain uses of your personal information.

To exercise these rights, contact us at the address or email below.

8. Children

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of this Site after an update constitutes acceptance of the revised Policy.

10. Contact Us

For privacy-related questions, requests, or concerns, contact us at:

Best Suited Mortgage / Blucommunity Mortgage LLC
NMLS #2622691
Dallas–Fort Worth, Texas
Email: info@bestsuitedmortgage.com